Legal Right to Speak

Right to Speak is how anyone who works with or for Artive Commerce (Pty) Ltd can raise a concern about wrongdoing, in confidence and without fear of retaliation. That includes employees, freelancers, suppliers, clients and members of the public.

What you can report

Any conduct you reasonably believe is illegal, unethical or unsafe, for example:

• fraud, bribery, corruption or theft
• harassment, discrimination or bullying
• unsafe working conditions, forced labour or other human-rights abuses
• misuse of personal or confidential information
• breaches of law, of our policies or of a client’s trust
• attempts to hide any of the above

Day-to-day questions about your own work or a service we provided are better raised directly with your contact at Artive.

How to raise a concern

• Email: [Confidential reporting address, reaching a director or independent person]
• Phone: [Reporting phone number]
• Anonymously: [Anonymous channel, for example an independent hotline or reporting form]

Please give as much detail as you can: what happened, when, where and who was involved. You do not need proof, only a reasonable belief that something is wrong.

What happens next

• We acknowledge your report within [5] working days.
• A person with no involvement in the matter reviews it and, where needed, investigates.
• We keep your identity confidential, sharing it only when the law requires it or with your permission.
• Where appropriate, we tell you the outcome.

Protection from retaliation

We do not tolerate retaliation against anyone who raises a concern in good faith, even if it turns out to be mistaken. Anyone who retaliates will face disciplinary action. Employees who make a protected disclosure are also protected by the Protected Disclosures Act 26 of 2000.

Raising a concern externally

You may also report to an appropriate external body, such as the South African Police Service, the Public Protector or a relevant regulator.